Build a complete view of your customer and their every interaction
Oracle Customer Experience (CX) offers a connected suite of applications that goes beyond traditional CRM to help you create, manage, serve, and nurture lasting customer relationships.
Why Oracle CX?
Industry-Leading Suite
Single Platform Power
Scale & Personalisation
Oracle CX Marketing: Precision Targeting & Automation
Transform Your Marketing Strategy
- AI-powered segmentation identifies high-value prospects automatically
- Campaign orchestration delivers the right message at optimal moments
- Real-time insights enable dynamic content personalisation
- Advanced analytics boost engagement rates and marketing ROI significantly
Oracle CX Sales: Accelerate Revenue Growth
Intelligent Automation
Predictive analytics guide sales actions and prioritise opportunities.
360° Customer View
Complete customer history enables smarter, more informed decisions.
Streamlined Pipeline
Advanced management tools shorten sales cycles and increase close rates.
Oracle CX Service: Deliver Exceptional Support
Omnichannel Excellence
Seamless support across email, chat, phone, and social media with AI-powered chatbots handling routine enquiries instantly.
Proactive Resolution
Advanced case management identifies issues before they escalate, enhancing customer satisfaction and building lasting loyalty.
Ready to Transform Your Customer Experience?
Take the next step: Contact us to discover how CS and Oracle CX can envision and deliver your customer experience strategy.
