Oracle Customer Experience (CX), a complete set of best-in-class, integrated, cloud-enabled solutions, that encompass the entire customer journey, from marketing, sales and service to Commerce, Social and Industry-specific CX offerings. With such a comprehensive line-up, Oracle has now the most complete platform for companies wishing to move to the Cloud.
Our expertise in CRM which continues to play a vital role in a company’s overall CX strategy positions us as a trusted partner in helping you meet and surpass the needs of ever more empowered customers.
Our core CX and CRM expertise includes the following functional areas:
- Multichannel Marketing and Campaign Management
- Lead Management
- Product Catalogue, Quote and Order Management (CPQ)
- Sales Force Automation and Effectiveness
- Customer Support and Self-service
- Channel Partner Management
- Field Service
CRM Solutions
